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Royal Mail has issued an update on a long-running dispute about pay and working conditions as strikes continue. Employees are set to strike on November 30 and December 1, 9, 11, 14, 15, 23 and 24.
Around 115,000 postal workers are walking out during the strike action. This means deliveries will be affected during this period.
Items sent the day before, during or in the days after any strike action are likely to be delayed. No letters, except those marked Special Delivery, will be delivered.
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The firm has issued an update on its strike action. Royal Mail has shared a final offer for pay and change, following several months of talks with the CWU (Communication Workers Union), including ACAS facilitation.
The revised offer includes extensive improvements that have been made during the negotiations with the CWU, including enhanced pay deal of 9% over 18 months and a number of other concessions to terms and agreements. The offer is subject to agreeing a programme of change with the CWU, Royal Mail said.
In a statement, the firm said on Friday, November 25: “We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU’s continued strike action will cause.
“We are doing all we can to minimise delays and keep people, businesses and the country connected.”
Deliveries of purchases made on Cyber Monday – November 28 – could be delayed by strike action on Wednesday November 30 and Thursday December 1. On strike action days, Royal Mail said it will prioritise COVID-19 test kits and medical prescriptions wherever possible.
Special Delivery and Tracked 24 parcels will also be a priority – with anyone needing to send an item urgently advised to use this service. Customer Service Points will be closed on strike days – meaning people who have requested to drop off or pick up parcels from there must wait to collect them.
Deliveries will resume the next working day after strike action concludes. Customers should check they have received a notification confirming their item has been delivered to the service point before going there.
Royal Mail has urged customers to post their items as early as possible in advance of the strike dates. You can also continue posting your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place.
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