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Using the Royal Mail app, customers can now set up a safe place delivery preference for all future parcel deliveries. This enables customers receiving parcels to tell their postie where to leave their parcels when they are not in and the item doesn’t fit through the letterbox. The safe place needs to be secure, weatherproof, easily accessible and out of sight. Any parcel that doesn’t require a signature can be left in the safe place.
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The app has five default options to choose from – enclosed porch, greenhouse, shed, garage and outbuilding – and customers can also use the free-text ‘other’ option.
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