Customers paid more than £14.9m in penalty fees after the Royal Mail changed the way it charged for letters.
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Customers paid more than £14.9m in penalty fees after the Royal Mail changed the way it charged for letters.
More: continued here
By REBEKAH ABSALOM, SENIOR FEATURES WRITER Published: 09:49 EST, 17 December 2025 | Updated: 09:49 …