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Royal Mail make major changes to Special Delivery guarantee delivery times

Due to the coronavirus pandemic Royal Mail has made changes to the special delivery guarenteed services.

The change came into effect on Monday and impacts the 9am and 1pm guaranteed services.

Royal Mail will be delivering Special Delivery letters and parcels later in the day.

No longer will a Special Delivery arrive by 1pm, but with the new Special Delivery guarantee delivery times might be as late as 4pm.

The 9am service will also see an extended delivery window and the guaranteed delivery time will become by 11am.

This includes items where a Saturday guarantee has been purchased.

For both services Royal Mail are no longer asking the recipients to sign for items delivered.

The recipient’s name and confirmation of delivery can still be viewed at www.royalmail.com/track-your-item

Find out more at www.royalmail.com/coronavirus




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