Royal Mail posts £1bn loss after year of strife
Royal Mail has reported a loss of over one billion pounds, after a year hit by strikes and poor delivery performance.
Parent company International Distributions Services has reported that Royal Mail made a loss of £1.044bn in the year to March, down from a profit of £250m a year earlier.
IDS says Royal Mail was hit by industrial action, with workers holding a string of strikes in the last year in a bitter dispute over pay and conditions.
IDS blames Royal Mail’s inability to deliver “the in-year benefits of planned productivity improvements”.
Weaker online shopping, and a drop in volumes of Covid-19 kits, also hit Royal Mail’s earnings compared with a year ago.
IDS warns that the UK’s Universal Service Obligation (USO) – which requires Royal Mail to deliver letters six days a week to every address in the land if necessary – “requires major reform”.
It tells shareholders this morning:
We urge the Government to work with us to protect the long-term sustainability of the one-price-goes-anywhere Universal Service.
Earlier this week, communications regulator Ofcom launched an investigation into poor performance at Royal Mail that could lead to a fine. after more than a quarter of first-class mail was not delivered on time.
Earlier this year, a cyber attack forced Royal Mail to temporarily suspend international parcel and letter deliveries through Post Office branches for several weeks.
The company’s international parcels business, GLS, made an operating profit of £296m, down 9.5%, today’s financial results show.
But overall, IDS has made a loss of £748m, down from a £577m profit the year earlier.
Last week, Royal Mail’s CEO Simon Thompson quit, after the acrimonious tussle with unions, but will stay on until the end of October.
On an adjusted basis, Royal Mail made an operating loss of £419m, beating market expectations according to Reuters.
Key events
Shares in Royal Mail’s parent company are among biggest early fallers on the London Stock market, after its results this morning.
International Distribution Services have dropped by 4.5% on the FTSE 250 index of medium-sized companies, after being pulled into a £748m full-year loss by Royal Mail’s woes.
Prospect union has “deep concern” over scale of BT job cuts
Unions are alarmed by BT’s plans to cut up to 55,000 jobs by 2030.
John Ferrett, national secretary of Prospect (which represents thousands of managers at BT) says workers will be very unsettled by the announcement.
“Prospect are deeply concerned by the scale of these cuts. Announcing such a huge reduction in this way will be very unsettling for workers who did so much to keep the country connected during the pandemic.
“As a union we want to see the details behind this announcement in order to understand how it will impact upon members and have demanded an urgent meeting with the Chief Executive.
It’s important that job cuts are voluntary, Ferrett adds:
“We have always opposed compulsory redundancies in BT and has been able to ensure over the years that any reductions have been achieved on a voluntary basis.
“Prospect has a partnership agreement with BT which governs how the company and the union manage change in the organisation.
“We will be ensuring that the partnership agreement is fully adhered to during any consultations with BT over job reductions.”
BT’s jobs cuts announcement comes just two days after Vodafone announced it would cut 11,000 positions worldwide, the largest reduction in its history.
BT to cut tens of thousands of jobs
UK telco BT is planning to cut up to 55,000 jobs by 2030, as it pushes to become a ‘leaner business’.
BT Group, the UK’s largest broadband and mobile provider, has declared it will reduce its workforce by tens of thousands of jobs by the end of the decade.
BT says it will cut its “total labour resource” (it’s own workforce, and those employed by third parties) from 130,000 today to between 75,000 and 90,000 by the 2030 financial year.
Chief executive Philip Jansen says BT will rely on a much smaller workforce, reducing its cust base, once it has completing the rollout of its new fibre broadband network.
Jansen says:
“By continuing to build and connect like fury, digitise the way we work and simplify our structure, by the end of the 2020s BT Group will rely on a much smaller workforce and a significantly reduced cost base.
New BT Group will be a leaner business with a brighter future.”
Jansen also says BT’s Openreach operation, which maintains its network, is competing strongly, and “it’s clear that customers love full fibre”.
The Openreach Board has reaffirmed its target to reach 25 million premises with FTTP [Ultrafast Full Fibre broadband] by the end of 2026 and plans to further accelerate take-up on the network
Royal Mail chair sees grounds for optimism
Williams says Royal Mail is sorry that it hasn’t delivered a better service, and insists that the universal service obligation must be reformed.
Williams tells the City:
“I said before that we had reached a crossroads at Royal Mail. Now that we have a negotiators agreement with CWU that will shortly go out to ballot, and thanks to the good progress made on our five-point plan to stabilise Royal Mail, our destination is coming into sight.”
“There is now a clear path towards a more competitive and profitable Royal Mail, delivering improved services for our customers whilst further reducing our environmental impact. Importantly, if ratified, the CWU agreement provides greater job security and increased rewards – through both pay and profit share – for our employees. Successful delivery of the agreement will be key.”
“Quality of service has been significantly affected by industrial action and high levels of absence. I am sorry that we have not delivered the high standards of service our customers expect. Improving quality of service is our top priority.”
“GLS has a proven track record of growth, solid margins and cash generation. During 2022-23 it delivered a robust performance in a tough macro-economic climate. Its flexible operating model, balanced B2C and B2B portfolio, diversified geographic exposure and continued investment have underpinned good progress this year and we continue to invest for long-term growth and margin accretion.”
“So as we enter 2023-24 we have grounds for optimism. The economic climate remains challenging, and Royal Mail faces the task of rebuilding business from the damage caused by industrial action. To do this successfully and plan for the long term, urgent reform of the Universal Service Obligation is essential. Our plan is to return to group profitability this year but also seize the opportunity for both businesses to deliver ongoing profits thereafter, to the benefit of both our employees, customers and shareholders.”
Royal Mail posts £1bn loss after year of strife
Royal Mail has reported a loss of over one billion pounds, after a year hit by strikes and poor delivery performance.
Parent company International Distributions Services has reported that Royal Mail made a loss of £1.044bn in the year to March, down from a profit of £250m a year earlier.
IDS says Royal Mail was hit by industrial action, with workers holding a string of strikes in the last year in a bitter dispute over pay and conditions.
IDS blames Royal Mail’s inability to deliver “the in-year benefits of planned productivity improvements”.
Weaker online shopping, and a drop in volumes of Covid-19 kits, also hit Royal Mail’s earnings compared with a year ago.
IDS warns that the UK’s Universal Service Obligation (USO) – which requires Royal Mail to deliver letters six days a week to every address in the land if necessary – “requires major reform”.
It tells shareholders this morning:
We urge the Government to work with us to protect the long-term sustainability of the one-price-goes-anywhere Universal Service.
Earlier this week, communications regulator Ofcom launched an investigation into poor performance at Royal Mail that could lead to a fine. after more than a quarter of first-class mail was not delivered on time.
Earlier this year, a cyber attack forced Royal Mail to temporarily suspend international parcel and letter deliveries through Post Office branches for several weeks.
The company’s international parcels business, GLS, made an operating profit of £296m, down 9.5%, today’s financial results show.
But overall, IDS has made a loss of £748m, down from a £577m profit the year earlier.
Last week, Royal Mail’s CEO Simon Thompson quit, after the acrimonious tussle with unions, but will stay on until the end of October.
On an adjusted basis, Royal Mail made an operating loss of £419m, beating market expectations according to Reuters.
Introduction: German carmakers lobby to maintain tariff-free access to UK
Good morning, and welcome to our rolling coverage of business, the financial markets and the world economy.
European carmakers have joined the push to delay post-Brexit rules on where parts are sourced from, amid fears that the future of the British automotive industry is at stake.
As we covered yesterday, Vauxhaul owner Stellantis, Ford and Jaguar Land Rover all called on the UK government to renegotiate the Brexit deal, to change “rules of origin” terms.
Currently, electric vehicles shipped between the UK and the EU will incur a 10% tariff unless at least 40% of their parts are sourced from within the two regions. That proportion is due to rise to 45% next year, which is a problem for electric carmakers as most electric vehicle batteries are still imported from Asia.
The European trade group for the car industry is calling for a delay extension to this phase-in of tougher post-Brexit trade rules.
The European Automobile Manufacturers’ Association (ACEA) warns that supply chains, particularly electric vehicle batteries, are not ready.
An ACEA spokesperson expained:
“There has been massive investment in European battery supply chains.
“The capacity to meet these rules of origin will come, but just not in the next few years. ACEA has requested that the current phase-in period for battery rules is extended by three years.”
VDA, the German car industry lobby group, has weighed in in support, the Financial Times reports today.
VDA said “we must urgently make adjustments” to the agreement, as Europe’s battery industry had not developed fast enough.
Otherwise, they fear that tariffs would place…
“a significant competitive disadvantage for the European car industry in relation to its Asian competitors in the so important UK market”.
Also coming up today
Water companies have apologised for repeated sewage spills and pledged to invest £10bn this decade in an attempt to quell public anger over pollution in seas and rivers.
The companies will triple their existing investment plans to plough funds into the biggest modernisation of sewers “since the Victorian era” to reduce spills of overflowing sewage into England’s waterways.
Industry body Water UK said the plans will cut the number of overflow incidents by up to 140,000 each year by 2030, compared with 2020. But the costs will ultimately be recouped from customers through higher bills, adding to the cost of living pressures in coming years.
MPs are heading to the Bank of England to grill the central bank’s top brass this morning.
The Treasury Committee plan to quiz governor Andrew Bailey on the Boe’s government bond-buying stimulus scheme (quantitative easing, or QE) and its role pushing up inflation, and how it will be unwound (quantitative tightening, or QT).
Yesterday, Bailey pledged to lift interest rates as far “as necessary” to get inflation back to the bank’s 2% target.
European stock markets are set to open higher, on hopes that the US debt ceiling deadlock will be broken, avoiding a US default.
Joe Biden and the Republican speaker of the US House, Kevin McCarthy, said on Wednesday they thought a deal to avoid a US debt default was in reach.
The agenda
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10.15am BST: Treasury Committee hearing with the Bank of England
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1.30pm BST: US weekly jobless claims data
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3pm BST: US existing home sales
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AGMs: Lloyds Banking Group, Legal & General AGM, and Next