Royal Mail Statutory Pension Scheme reappoints Capita as administrator

The Royal Mail Statutory Pension Scheme (RMSPS) will continue to be administered by Capita plc, following the renewal of its contract with the cabinet office for six years from 2026, with an option to extend for a further two years.

Capita was reappointed following a competitive selection process.

As part of the deal, which is worth £48m over eight years, Capita will continue to provide services for more than 350,000 RMSPS members while moving delivery to a single platform, utilising Microsoft Dynamics and other hyperscalers to enhance digital capabilities that will be integrated into Capita’s existing software solution. 

Capita has administered the RMSPS since 2017 and in that time has delivered services including finance, accounting and taxation administration, pension payroll and reporting and data analysis and management.

Commenting on the reappointment, Capita CEO, Adolfo Hernandez, said: “This renewed contract reflects not only our long-standing and established strategic partnership with the cabinet office but also the quality of the service we provide to members.

“We are exceptionally proud to continue to deliver this vital work.”