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Postal prices will rise by an average of 5.85 per cent from April 6, Royal Mail has announced – just below the 6 per cent maximum permitted by the regulator.
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The UK’s major parcel operators have been warned they could face millions of pounds in fines if they’re found to be flouting regulations covering complaints and the treatment of disabled customers.
Industry watchdog Ofcom wrote to the operators last week telling them it was taking an …