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Royal Mail has warned it is experiencing disruption in ten of its delivery offices in the UK because of staff absences.
The postal service has blamed the number of workers self isolating due to covid for the delays.
“Resourcing” and “other local factors” have been attributed to the upheaval – as Mirror Online reports.
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Royal Mail said some places may not receive post six days a week as normal as a result of the shortage.
A total of 15 postcodes have been hit with delays, including two on Merseyside.
Hoylake Delivery Office has been affected by the disruption which could impact post in CH47 and CH48.
It comes after Royal Mail warned how 56 of its delivery offices were experiencing disruption last week as customers complained they were receiving Christmas cards well into January.
Royal Mail was hit by service delays in 22 places back in December.
Despite a struggling service, Royal Mail reported pre-tax profits of £315million in the six months to the end of September.
A statement on the Royal Mail site reads: “Deliveries are operating as normal across most of the country today. We aim to deliver to all addresses we have mail for, six days a week.
“In a small number of local offices this may temporarily not be possible due to local issues such as covid-related self isolation, high levels of sick absence, resourcing, or other local factors.
“In those cases we will rotate deliveries to minimise the delay to individual customers.”
It added: “We’re sorry for any inconvenience and thank you for your understanding.”
List of places affected by Royal Mail delays
Royal Mail updates its website daily with a list of delivery offices that are being affected by delays and disruption.
Here is the list for Monday, January 24:
- Barking DO (IG11)
- Camberwell (SE5)
- Havant DO (PO9 and PO10)
- Herne Hill DO (SE24)
- Hornsey DO (N8)
- Hoylake DO (CH47 and CH48)
- Kesh DO (BT93)
- Manchester South West DO (M15, M16 and M32)
- West Norwood DO (SE27)
- Willesden DO (NW10 and NW26)
If you’re expecting mail and it doesn’t arrive, the Royal Mail website has a page on its website where it explains its complaints procedure.
There is a webform you can fill out or you can call the Royal Mail on 03457 740 740.
Its phone lines are open open Monday to Friday 7am-8pm, Saturday 8am-6pm and Sunday 9am-4pm.
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