Royal Mail warning to customers as delays hit Cheshire areas

Royal Mail has warned customers over delays and disruption to deliveries across the country, including areas in Cheshire.

The postal service stated that due to issues such as Covid self isolation and high levels of sick absence, deliveries in a ‘small number’ of offices may temporarily not be possible.

Two areas in Cheshire have been impacted by the delays as Upton deliveries will be affected today (January 19) and Northwich was impacted on Monday (January 17).

Read more of the top stories from across Cheshire here.

The service also said the delays are down to ‘resourcing’ and ‘other local factors’.

It comes after Cheshire East Council contacted Royal Mail in December 2021, following complaints that some residents were receiving post just once a week and some first class mail was taking up to two weeks to arrive.

The statement on the Royal Mail website reads: “Deliveries are operating as normal across most of the country today.

“We aim to deliver to all addresses we have mail for, six days a week.

“In a small number of local offices this may temporarily not be possible due to local issues such as COVID-related self isolation, high levels of sick absence, resourcing, or other local factors.

“In those cases we will rotate deliveries to minimise the delay to individual customers.

“We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.”

The postal service also apologised for any inconvenience caused and stated they will regularly update customers on their website.

A total of 38 areas could be impacted by delays today (January 19).

Full list of areas impacted by Royal Mail delays:

Here is the list of areas impacted on January 19:

• Amersham DO (HP6, HP7 and HP8)
• Barking DO (IG11)
• Bicester DO (OX25 to OX27)
• Bredbury DO (SK6)
• Bristol South DO (BS3, BS13 and BS41)
• Caldicot DO (NP26)
• Camberwell (SE5)
• Cramlington DO (NE23)
• East Dulwich DO (SE22)
• Erskine DO (PA7 and PA8)
• Gerrads Cross DO (SL9)
• Golders Green DO (NW11)
• Hanwell (W7)
• Havant DO (PO9 and PO10)
• Herne Hill DO (SE24)
• Holloway DO (N7)
• Hornsey DO (N8)
• Hoylake DO (CH47 and CH48)
• Islington DO (N1 and N1C)
• Larkhall DO (ML9 and ML10)
• Maida Hill DO (W9)
• Manchester South West DO (M15, M16 and M32)
• Muswell Hill DO (N10)
• Perth DO (PH1. PH2 and PH14)
• Pontefract DO (WF7, WF8, WF9 and WF11)
• Redcar DO (TS10 and TS11)
• Rotherhithe DO (SE16)
• Rottingdean DO (BN2 and BN51)
• Swindon West DO (SN5)
• Thame DO (OX9 and OX39)
• Upminster DO (RM14)
• Upton DO (CH30 and CH39)
• Wallasey DO (CH27, CH44 and CH45)
• Wantage DO (OX12)
• West Norwood DO (SE27)
• West Wickham DO (BR4)
• Willesden DO (NW10 and NW26)
• Wootton Bassett DO (SN4 and SN16)