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Royal Mail workers to strike on Thursday – what it means for customers

Postal workers across the country will go on strike on Thursday due to an ongoing dispute over wages and terms.

The Communications Workers’ Union (CWU) said 115,000 members will take industrial action – making it one of the largest strikes to occur this year after industrial disruptions in many industries, such as rail. Pickup lines are expected to be set up outside the Royal Post offices.

CWU General Secretary Dave Ward said: “Post workers are facing the largest attack on their jobs, terms and conditions in Royal Mail history.





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“The public and businesses are also facing the end of daily deliveries and the destruction of the special relationship between postal workers and the public in every community in the UK.”

He added: “The Royal Mail Group claims it is losing £1 million a day. The CWU believes these numbers need to be scrutinized.”

How will the strike affect customers?

The Royal Mail warned customers that despite implementing “advanced contingency plans” there was likely to be disruption to packages delivered on the date of the strike. The Royal Mail will also take on various priorities in the history of strikes including:

  • Delivery of the largest possible number of special parcels and tracked delivery 24
  • Prioritize the delivery of COVID test kits and prescriptions
  • Non-delivery of messages (except for special delivery)

A Royal Mail spokesperson said: “Three weeks ago, the Royal Mail invited the CWU to enter into talks through the Acas to resolve our change and payment dispute. We have not reached an agreement with the CWU on this request.





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“The Royal Mail is losing £1m a day and must change faster in response to changing customer demands. The CWU leadership’s choice of a damaging strike over dissolution is weakening the company’s financial position and threatening the job security of our courier and women.

“We call on CWU leaders to cancel the planned strike and to accept our call to enter into talks through the Acas without further delay. We apologize to our customers for the inconvenience this ongoing CWU strike will cause.

“We are doing our best to minimize any delays and keep people, businesses and the country connected.”





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