Home / Royal Mail / Royal Mail’s ‘Ask Sarah’ web self-service system cuts email enquiry volume by half (PublicTechnology.net)

Royal Mail’s ‘Ask Sarah’ web self-service system cuts email enquiry volume by half (PublicTechnology.net)

admin August 6, 2008 Royal Mail Leave a comment 109 Views

As part of its drive to increase self-service, the Royal Mail is delivering enhanced online customer service through ‘Ask Sarah’, a new intelligent web self-service system.

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