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As part of its drive to increase self-service, the Royal Mail is delivering enhanced online customer service through ‘Ask Sarah’, a new intelligent web self-service system.
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Home / Royal Mail / Royal Mail’s ‘Ask Sarah’ web self-service system cuts email enquiry volume by half (PublicTechnology.net)
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Royal Mail delivery delays hit Merseyside as 5 postcode areas affected — full list
The delivery firm is facing criticism over its late deliveries. Mia O’Hare Senior Spare Time …