Royal Mail’s business customers find new low-cost rivals promise more (Guardian Unlimited)

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Group of major e-retailers warns many firms will stay with alternative parcel services after the postal strike MANY BUSINESS customers who use the Royal Mail will not be returning after the strikes by the Communication Workers Union because their needs are being met by a new class of low-cost rivals, it has been claimed. To the concern of Royal Mail, a survey undertaken by IMRG (Interactive …

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