RTIH presents last week’s biggest retail technology plays — Retail Technology Innovation Hub

wagamama

wagamama, which serves Asian food based on Japanese cuisine, says that it has transformed its talent attraction process, with a focus on inclusive and accessible candidate experiences, by partnering with inploi.

It first teamed with the company in 2021 to use its candidate experience technology for a management hiring campaign during the Covid-19 pandemic. wagamama then decided to expand the tie up, working with inploi to revamp its careers website. The firm configured a careers hub for its, making it easy for candidates to search and apply for jobs.

As a result, wagamama has cut time to hire by 50% and created a more accessible hiring process. This ensures equal access to all features and functions, with multiple adjustment tools including a seizure safe and ADHD friendly setting. 

Pricer and Google Cloud

In-store automation and communication solutions provider, Pricer, has announced a collaboration with Google Cloud. 

The tie up, which sees Pricer’s Plaza platform enabled by Google Cloud, promises to deliver greater speed, scalability and security to power in-store efficiencies and drive enhanced customer experiences. 

Peter Ward, UK Country Manager at Pricer, comments: “Faced with significant rising cost pressures – from wages to rates – driving in-store operational efficiencies and labour productivity are increasingly becoming the keystones for store execution that drive performance profitably.”

“Automation sits at the intersection of delivering both of these key requirements, which is why we’ve sought to deliver even more speed, scale and simplicity with our integration of Plaza on to Google Cloud.”

Lamps Plus

Lamps Plus has implemented Manhattan Associates’ Demand Forecasting and Inventory Optimisation solution (DFIO).

“Given the complexity and interdependence of demand forecasting and inventory management, and the critical importance of getting it right, we knew our legacy approach was no longer adequate to serve our business needs,” says Bill Gratke, Chief Supply Chain Officer at Lamps Plus.

“Through our 17-year relationship with Manhattan, they’ve delivered time and again, which made this decision that much easier. This implementation was among the smoothest we’ve experienced, completed flawlessly in under six months.”

In addition to Demand Forecasting and Inventory Optimisation, Lamps Plus has implemented Manhattan Active Point of Sale, Store Inventory & Fulfillment, Order Management, Warehouse Management, Labour Management, and Slotting Optimisation.

It has implemented Manhattan’s DFIO solution at its US West Coast fulfillment centre that serves its e-commerce channel as well as its 31 stores. A second FC on the East Coast will go live in the first half of 2025. It includes Manhattan’s Unified Forecasting Method, statistical modeling designed to ensure the ideal state of “right inventory, right place, right time,” all the time.

Benuta

Benuta, an online store for rugs, has deployed Constructor’s e-commerce search and product discovery platform. In addition, it will use the firm’s AI Shopping Assistant, a conversational product discovery tool.

“Our customers are all unique, and their interior spaces reflect their styles and lives,” says Andreas Fischer, Head of E-commerce Technologies, Benuta.

“With Constructor’s personalisation features, we can help shoppers quickly and enjoyably discover their dream rugs. We’re excited to leverage advanced search options that guide our customers intuitively to the products that best suit their preferences – making their shopping experience both seamless and inspiring.”