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Footwear retailer shoezone has partnered with Royal Mail to significantly expand its network of collection and return locations for online customers across the United Kingdom. The expanded network aims to give customers greater flexibility and choice when returning online purchases.
Under the terms of the partnership thousands of new return and collection points have been introduced, strengthening shoezone’s commitment to improving convenience and accessibility for its online shoppers.
The expanded network includes more than 24,000 locations where customers can both drop off and collect parcels.
- 2,200 lockers
- Almost 8,000 Royal Mail Shop outlets
- 11,500 Post Office branches
- 1,200 Royal Mail Customer Service Points
- 1,400 parcel postboxes
In addition to these locations parcels can be dropped off in 3,500 solar‑powered ‘postboxes of the future’. These feature larger postbox slots suitable for parcels up to the size of a shoebox, providing customers with additional convenience when returning or collecting footwear and other larger items.
The expansion forms part of shoezone’s ongoing investment in improving the online shopping experience, building on its earlier introduction of free next day delivery with no minimum spend, available seven days a week across its online shop. The retailer has said these enhancements are designed to make online shopping and returns as simple and flexible as possible for its customer base across the UK.
Gary Baines, Head of Digital at shoezone, said: “More delivery options mean more flexibility and convenience for customers — from collecting an order on the go, to returning it when it suits them.”
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