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AN ANDOVER resident has questioned delivery delays after Royal Mail cancelled their planned strikes following the death of the Queen.
After Her Majesty sadly passed away on Thursday September 8, planned strike action by Royal Mail on Friday, September 9, which was a part of a 48-hour strike, was suspended.
However, Andover resident John Barrell has spoken out saying that Royal Mail cancelling its strike has not made a difference to him and others waiting for packages.
Mr Barell has been waiting for three weeks for a package to arrive that was initially confirmed to be delivered within three days.
The 88-year-old was waiting for a delivery of ink cartridges for his printer for personal use.
He said: “I could print nothing until the ink arrived. I am long retired but for someone working it could have been crucial. I was surprised at Royal Mail’s announcement that their strikes were cancelled as I thought they had been on strike in Andover for the past two weeks at least.”
A Royal Mail spokesperson said: “While the vast majority of mail is delivered safely and on time, we are very sorry for any reported delays in Andover. We are in the process of recruiting a number of new postmen and women locally, and are using temporary staff in the intervening period. When any particular delivery route locally has experienced delays, we have rotated deliveries to prioritise that route the next day, so that no customers should experience delays for more than one day. Anyone who has concerns over the delivery of their mail should contact the Royal Mail customer service team on 03457 740 740 or via the Royal Mail website www.royalmail.com.”
