Home / Royal Mail / Site review: the new RoyalMail.com delivers on customer experience – Econsultancy (blog)

Site review: the new RoyalMail.com delivers on customer experience – Econsultancy (blog)

Site review: the new RoyalMail.com delivers on customer experience
Econsultancy (blog)
"Letters have to pass two tests before they can be classed as good: they must express the personality both of the writer and of the recipient". The Royal Mail's revamped website is the latest in a string of big organisations meeting new and improved

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