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Survey: E-mail remains important but is overdue for a major overhaul

E-mail has become a royal pain in the neck. Today, during my morning ritual of going through my inbox, I deleted all but one of the three dozen or so new messages that had arrived in the overnight hours. Why? Because they were completely irrelevant to me – press releases sent my spamming PR rookies (who, by the way, are being blacklisted by me), random newsletters that I don’t recall signing up …

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