Has a company treated you unfairly? Our Consumer Champion is available to help. For how to contact her click here. Dear Katie, I ordered a book of stamps on Amazon and it arrived the next day. I used several of them to send a birthday card, some thank you cards, and a …
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Amazon warehouse workers are to stage a week-long strike over pay, the longest run of industrial action by the company’s staff in the UK to date. Staff at Amazon’s Coventry warehouse are planning to walk out for five consecutive days next month between March 13 and 17, as well as …
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The rise in online shopping has given scammers opportunities to try and swindle valuable details from you by sending texts pretending to be from well-known delivery companies. Known as ‘smishing’, the con aims to get you to click on dodgy website links and to give away your personal information. They …
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Christmas is upon us once again and for many that will mean a last-minute rush to ensure there are plenty of presents for all of their loved ones. While shops will be busy with people buying Christmas gifts and food, online shopping will also receive a boost. But if this …
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Nearly every set of Christmas lights bought for safety tests on online marketplaces should not have been on sale in the UK, a shocking new report has found. Consumer champion Which? has called for online marketplaces to be made legally responsible for dangerous and illegal products sold through their sites …
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Writing on social media, it said the hold-up was because of “significantly increased demand due to Royal Mail and rail strikes as well as the demands of the festive season”. It said 98 per cent of its orders usually arrive the next working day, but current delays are expected to …
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Several people have complained about an error message on the Amazon website today. They said the online retailer doesn’t allow them to buy the items they selected in their basket Amazon’s website has crashed, users have said ( Image: NurPhoto via Getty Images) Amazon’s website crashed today, with several shoppers …
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We could be in for some serious Black Friday shortages after almost 1,000 workers at an Amazon packaging company voted in favour of strike action. GMB Union made the announcement today that workers at DS Smith, which makes corrugated packaging for major brands such as Brewdog, PepsiCo, Diageo, McVities, Chivas …
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The Communication Workers Union announced the action across the Royal Mail Group’s network over October and November, which could hamper Black Friday and Christmas deliveries Royal Mail workers are due to strike for a further 19 days ( Image: Anadolu Agency via Getty Images) Christmas and Black Friday online deliveries …
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150,000 Royal Mail workers began a 48-hour strike on Thursday bringing postal services across the UK to a halt. But Communication Workers Union (CWU) officials cancelled Friday’s strike “out of respect for the Queen”, exposing their deference to a monarchy that is the embodiment of class oppression and hereditary privilege. …
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