Royal Mail has appointed a senior executive from Heathrow to become its next boss as parent company International Distribution Services looks to turn its fortunes around. Emma Gilthorpe, the west London airport’s chief operating officer since 2020, will join Royal Mail in May, IDS said in a statement on Tuesday. …
Read More »John Lewis appoints Royal Mail’s Martin Gafsen as new property boss
John Lewis said on Friday that it has appointed Martin Gafsen – currently interim corporate finance director at Royal Mail – as its new property and facilities director. He will be charged with the strategy and management of the partnership’s property portfolio. Gafsen will join the John Lewis Partnership (JLP) …
Read More »Ofcom to review Royal Mail’s universal service obligations
UK communications regulator Ofcom announced plans to review the nation’s universal postal service on Tuesday, as a result of the changing needs and habits of postal users. Ofcom said the universal postal service, underpinned by the Postal Services Act of 2011, mandated International Distributions Services subsidiary Royal Mail to deliver …
Read More »Royal Mail parent IDS posts uptick in Q1 revenues, appoints Seidenberg as CEO
Royal Mail parent International Distribution Services said on Thursday that it was still targeting an adjusted operating profit for the year, as it announced the appointment of Martin Seidenberg as its new chief executive officer. In an update for the three months to the end of June, the company said …
Read More »UK govt rejects Royal Mail move to axe Saturday deliveries
The government has blocked Royal Mail’s plans to axe Saturday letter deliveries, it was revealed on Thursday, which could see the price of stamps increase even further. Business minister Kevin Hollinrake confirmed the move in a letter to parliament’s cross-party Business select committee. Royal Mail, owned by International Distributions Services …
Read More »Royal Mail chief steps down after bruising battle with unions
Royal Mail chief executive Simon Thompson has quit after a bitter year-long dispute with the postal workers’ union, the company said on Friday. Thompson, who was in the top job for just over two years, last month finally reached a deal with the Communication Workers Union o pay and conditions …
Read More »Royal Mail threatens to put postal service into administration
Royal Mail issued a threat to put its loss-making postal service into administration, it emerged on Tuesday, amid escalating talks with union chiefs. According to the Telegraph, the postal operator – part of the recently-renamed International Distributions Services – had warned unions that it could place the regulated part of …
Read More »Royal Mail’s international services restored
Royal Mail said on Tuesday that its international services have now been restored following a cyber incident last month. This applies to services to all destinations for purchase online, through shipping solutions and over the counter at Post Office branches. Nevertheless, the company cautioned that the delivery of international items …
Read More »Royal Mail resumes international deliveries after cyber hack
Royal Mail said it had resumed overseas tracked and signed-for services to all destinations for online customers after the cyber attack by ransomware gang Lockbit, which has links to Russia. The carrier, owned by International Distribution Services, said it had “made further progress in exporting an increasing number of items …
Read More »Royal Mail warned to stop blaming Covid for late deliveries
British letter and parcel carrier Royal Mail has told to stop blaming the Covid pandemic for late deliveries after missing performance targets. An investigation by industry regulator Ofcom found that just 82% of first class mail was delivered within one working day in the year to March 31, well below …
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