Tag Archives: Citizens Advice

Royal Mail has been called in to face a committee of MPs who have raised concerns about “chaos” in the postal service since Christmas and suggestions … Source link

– Check reviews on search engines and third party websites– Watch out for heavily discounted, ‘too good to be true’ prices and huge closing down sales– Be mindful of the targeted shopping adverts in your social media feeds – this is often how customers are drawn in– Consider whether images …

Royal Mail has insisted it needs to 'urgently' roll out changes that will see second-class post scrapped on Saturdays (Royal Mail/PA). PA Media. Source link

An estimated 16 million people – or 29% of UK adults – experienced post delays with Royal Mail over Christmas, Citizens Advice has said. The figure, which applies to letters and cards but not parcels, is a 50% increase on December 2024, up from 10.7 million people, the charity found. …

Sarah Lee, director of policy at the Countryside Alliance, said postal service changes could leave rural communities at a disadvantage 13 July 2025 • 4 min read Source link

Ofcom launches probe into Royal Mail after ongoing delivery failures spark complaints and concerns over service standards across the UK. Source link

The price of first-class stamps has more than doubled since 2020 (PA Wire) Two-thirds of people think the increase in the price of a first-class stamp over the past five years is unfair, new data suggests. The cost of a first-class stamp is set to reach £1.70 on Monday, more …

However, apart from this, Royal Mail has failed to meet its annual first- and second-class delivery targets for the rest of the year since 2019. The … Source link

P arcel firms “must get better” at handling customer complaints after around a quarter of people have had problems when raising issues with deliveries, regulator Ofcom has warned. The watchdog confirmed a raft of measures first set out last December and said fines or tighter regulation could be on the …