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Tag Archives: Comment

Royal Mail boss walks the modernisation tightrope

Boss Simon Thompson insists the pandemic has triggered “a structural shift”, turbocharging demand for parcels and accelerating the long-term decline in letters. Despite a mini-revival in recent months, letter deliveries are a fifth lower than before coronavirus erupted. Yet this is Royal Mail. For a company that has been bringing …

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Royal Mail is a national treasure finally delivering the goods

The only thing Back’s £1.8bn “transformation plan” succeeded in transforming was relations with the unions, and not for the better. He infuriated the Communication Workers Union, first by trying to force through changes to pay and working conditions while commuting from his luxury Swiss apartment, then refusing to jet into Britain …

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