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Tag Archives: Customer Relationship Management

Melissa bolsters postal partnerships

Melissa, a provider of global data quality and address management solutions, is expanding its postal partnerships, which include the United States Postal Service (USPS), Canada Post, Royal Mail, and now Austria Post. As licensees to these and other country-specific address data sets, Melissa offers retailers and marketers a single source …

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UK Regulator Proposes New Protections for Parcel Customers

By Kyle Morris A U.K. regulator said Thursday that it is proposing new protections for people sending and receiving parcels. The Office of Communications plans to improve how delivery firms handle complaints, introduce new rules to ensure the fair treatment of disabled people and introduce regulatory certainty to allow Royal …

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