Ofcom opened an investigation into BT after receiving information it may have failed to provide required documents to customers (BT Group/PA) (PA Media) BT has refunded £18 million to customers after Ofcom ruled it did not give them enough information about their contracts. The regulator fined BT £2.8 million last …
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Royal Mail is rolling out a new feature across the UK, offering photos taken by posties at the delivery address as confirmation of delivery for its customers using Royal Mail Tracked services*. The feature will give Royal Mail’s sending and receiving customers increased visibility of how and where mail is …
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Royal Mail has enhanced its popular Parcel Collect service in the run up to Christmas with posties set to deliver pre-printed postage labels to customers who need them. The move enables customers without a printer to feel the benefit of Parcel Collect, where posties collect parcels for delivery while carrying …
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Royal Mail has enhanced its popular Parcel Collect service in the run up to Christmas with posties set to deliver pre-printed postage labels to customers who need them. The move enables customers without a printer to feel the benefit of Parcel Collect, where posties collect parcels for delivery while carrying …
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