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Tag Archives: delivery

Royal Mail fined £10.5m for missing delivery targets

Royal Mail has been fined £10.5m by the communications regulator Ofcom for failing to meet delivery targets for first and second-class mail in the 2023-2024 financial year. The penalty was nearly double last year’s fine of £5.6m for failing to meet obligations under the Universal Service Obligation. Under Ofcom’s standards, …

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Royal Mail facing ‘systemic failure’

LONDON Alamy Photo Britain’s Royal Mail has “systemically failed” to meet its mail delivery requirement, lawmakers have said, calling upon regulator Ofcom to probe the postal operator. class=’cf’> “We believe that Royal Mail has systemically failed to deliver against parts of its universal service obligation,” read a report from the …

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Ofcom to probe Royal Mail over delivery target failures

Communications watchdog Ofcom has launched an investigation into postal service and courier company Royal Mail‘s failure to meet its delivery targets over the last twelve months. According to Ofcom rules, Royal Mail must deliver 93% of first class mail within one working day of collection and 98.5% of second class …

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