We’ve all spent the past nine months adapting to a more digital way of life. Whether that’s been working from home, Zoom calling friends, shopping online – or likely all three – we’ve all been in the same boat. So, for many businesses, estate agents included, digital marketing …
Read More »How Aviva’s algorithmic decision agent ADA predicts customer needs | Data
Share Twitter Facebook LinkedIn Personalisation has become a core component of digital marketing and the guiding principle behind a range of new products. At insurance giant Aviva, it provided the conceptual foundations of ADA, an algorithmic decision agent that powers omni-channel, hyper-personalised marketing by predicting a customer’s “next best action” – the …
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