The cutbacks reflect current economic turmoil. Free return policies are becoming a thing of the past E-commerce brands are reining in generous return policies ahead of the holiday season, with a quarter of online retailers now levying a fee for returning purchases made online – ending a consumer golden age …
Read More »MSQ merges MBA and Stack to bulk up customer experience offering
MSQ has subsumed MBA within its customer acquisition and engagement business, Stack, after acquiring the digital agency for an undisclosed sum. The combined agency will be known as MBAstack and employ 50 specialists focussing on data insight, smart technology and creativity as tools to leverage the commercial interests of clients. …
Read More »Postal companies risk getting cut out of crucial e-commerce business, Cargo Facts Consulting finds
In September 2019, Cargo Facts Consulting will publish a new report, the Global E-Commerce Logistics Outlook, to help companies craft their strategies towards a segment that has become increasingly important in logistics. This is the second of a series of articles leading up to the publication of the report that …
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