Tag Archives: Money-Know

Whistleblowers in delivery offices have also painted a picture of chaos and confusion. Staff admitted they routinely sent back letters with so-called counterfeit stamps to regional mail centres for review believing Revenue Protection – the department responsible for inspecting letters and distributing fines – were making “a lot of mistakes”. …

One whistleblower said they dealt with surcharges “on a case by case basis” and said colleagues would often not charge customers and let them have the post without paying the “silly” £5 fine. They added they had sympathy for revenue protection staff who they claim are “misidentifying” stamps because Royal …