Watchdog warns parcel firms must get better at handling complaints as it confirms plans to tighten-up rules New guidance, announced earlier this year, will be introduced in April 2023 Customers to be told exactly who to contact to make a complaint and how Parcel firms expected to tell customers how …
Read More »TONY HETHERINGTON: Why pay to be in UK Business Profiles directory?
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. R.H. writes: My wife and I run a small bed-and-breakfast in Devon, and …
Read More »MARKET REPORT: Aston Martin shaken and stirred over finance fears
MARKET REPORT: Aston Martin shaken and stirred over finance fears sending shares in the luxury car maker crashing to a record low By John Abiona For The Daily Mail Published: 17:12 EDT, 30 June 2022 | Updated: 20:19 EDT, 30 June 2022 Shares in Aston Martin crashed to a record …
Read More »Why you will need another £4,000 a year to afford your first home
First-time buyers will need to find £4,000 a year more to pay the mortgage when interest rates rise to their highest in a decade. Buyers with 5pc deposits have been spared the significant interest rate rises suffered by more affluent borrowers so far this year. But rampant inflation means they …
Read More »‘I’m not going to Glastonbury because Royal Mail lost my ticket’
Has a company treated you unfairly? Our Consumer Champion is available to help. For how to contact her click here. In 2019 I secured a Glastonbury ticket, which has been carried over to this year because of the pandemic. I paid £280 and waited for it to arrive, but it never …
Read More »Is it time for investors to be greedy when others are fearful yet?
Inflation at 9.1 per cent, ouch. That’s the official CPI figure, as revealed by the ONS yesterday, but many of our readers may consider the rise in the cost of living to be even more acute. For example, some favour the now non-official statistic but still used RPI measure, which …
Read More »MARKET REPORT: Chips are down for Rank as top casinos feel pain
Shares in casino and bingo firm Rank plunged after it warned of rising costs and slow recovery. The FTSE 250 group, which owns the Grosvenor Casinos chain, lamented the lack of wealthy foreign customers returning to its London venues following Covid. The turnout in its Grosvenor casinos had improved since …
Read More »MARKET REPORT: Cheers Ma’am! Platinum Jubilee boosts pub sales 20%
Two of Britain’s top hospitality groups are celebrating the Platinum Jubilee celebrations. The City Pub Group, which runs 42 pubs in southern England and Wales, hailed ‘particularly strong’ sales last week as the bank holiday pushed like-for-like trade up by more than 20 per cent against 2019. It said: ‘Whilst …
Read More »Royal Mail boss Simon Thompson reinventing post for internet age
Postboxes up and down the country are sporting crocheted ‘toppers’ of Queens, crowns and corgis to celebrate the Jubilee. But Royal Mail, now a stock market company with thousands of small investors, traces its history back to a much earlier Monarch, Henry VIII, who appointed Sir Brian Tuke as the first …
Read More »Royal Mail probed by Ofcom over post delivery delays
Wondering where your post has gone? Royal Mail probed by regulator Ofcom over delivery targets failures – as Unite union threatens strike action Ofcom has launched an investigation into Royal Mail post delivery delays Ofcom is gathering evidence to determine the significance of any breaches Unite union has warned of potential …
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