Tag Archives: moneybills

Ofcom polls households on nine delivery firms each year  By LUCY EVANS, MONEY REPORTER Updated: 06:59 EDT, 22 October 2025 Delivery company Evri has been crowned the ‘worst’ parcel firm in the country based on customer satisfaction, for the third year running. More than two in five customers were unhappy …

Last autumn, my water pressure at home became extremely low.  This meant my wife and I were unable to shower at home. We are in our 80s and I’m registered disabled, so this was extremely inconvenient. I contacted our water company United Utilities, and someone was sent out to investigate …

The Register of Judgments, Orders and Fines is not a place you want to find your name, says retired judge Stephen Gold. If you end up on it, the ramifications for you or any business you own could be considerable – and for some time. You may even be refused …

Millions of us are posting presents and cards to loved ones across the UK and crossing our fingers that they will arrive by Christmas within the timeframes promised by Royal Mail. But will they? Money Mail decided to find out. We sent 100 Christmas cards to family and friends around …

The 500-year-old postal service is set to be snapped up in a £3.6bn deal  By SAM BARKER Updated: 12:14 EST, 16 December 2024 Royal Mail is set to be taken over by Czech billionaire Daniel Kretinsky – leaving households wondering what the deal means for them. Royal Mail is currently …

By Harvey Dorset Updated: 11:41 EDT, 28 October 2024 Evri customers are the most dissatisfied with their experience of contacting customer services for help, according to an annual ranking of parcel firms.  Some 39 per cent of Evri customers are dissatisfied with the contact processes of the firm, according to Ofcom’s …

I sell vintage signs and other interesting items online. In May this year, a buyer purchased a rare enamel Duckhams motor oil sign with a working thermometer attached for £365.  I posted it using Evri’s next-day delivery service and paid £7.78. A few days later, I was told Evri couldn’t …

Britain being flooded with as many as one million fake stamps a week from China By Toby Walne Updated: 17:28 EDT, 16 April 2024 Money Mail today demands that Royal Mail stops fining thousands of innocent people with a £5 penalty for receiving mail with a counterfeit stamp. We insist …

There is something of a mystery going on at the Royal Mail — but nothing to do with the recent Post Office scandal. Rather it involves a surge in ‘counterfeit’ stamps and a hefty £5 penalty for those who receive (and accept) mail posted using one.  Money Mail has been …

Royal Mail is delivering post less than once a week in some towns and cities across Britain, it has emerged. Hospital appointment letters, birthday cards, parcels and important bills have all gone missing in delays caused by a staffing crisis. In one city, households say they’re receiving mail as infrequently …