Britain being flooded with as many as one million fake stamps a week from China By Toby Walne Updated: 17:28 EDT, 16 April 2024 Money Mail today demands that Royal Mail stops fining thousands of innocent people with a £5 penalty for receiving mail with a counterfeit stamp. We insist …
Read More »Why are so many people being hit with £5 fines for ‘counterfeit’ stamps?
There is something of a mystery going on at the Royal Mail — but nothing to do with the recent Post Office scandal. Rather it involves a surge in ‘counterfeit’ stamps and a hefty £5 penalty for those who receive (and accept) mail posted using one. Money Mail has been …
Read More »Royal Mail delivering post less than once a week, say furious households
Royal Mail is delivering post less than once a week in some towns and cities across Britain, it has emerged. Hospital appointment letters, birthday cards, parcels and important bills have all gone missing in delays caused by a staffing crisis. In one city, households say they’re receiving mail as infrequently …
Read More »Can I swap my old-style stamps despite only new barcode ones being valid from 31 July?
Can I swap my old-style stamps despite only new barcode ones being valid from 31 July? Barcoded stamps are replacing normal stamps from Monday, July 31 People recieving the old stamps face fines for getting post past this deadline The Royal Mail is urging Britons to use up or swap …
Read More »Will Royal Mail’s plan for parcels kill off THOUSANDS more local post offices?
Thousands of post offices could disappear in the next two to three years as shops whose premises they share quit the high street as victims of a faltering economy. Experts fear that up to 6,000 branches are vulnerable, meaning the 11,500-strong service could halve. The ailing network receives £50million a …
Read More »A Yodel driver broke my £4k gate – why won’t it pay to fix it?
A Yodel driver damaged my home’s gate in June last year when delivering a parcel. It is electric, but the automatic opening and closing is turned off on one of the two gates. It’s an old model that doesn’t have a safety stop if something is blocking it, and as …
Read More »Parcel firms must get better at handling complaints, Ofcom warns
Watchdog warns parcel firms must get better at handling complaints as it confirms plans to tighten-up rules New guidance, announced earlier this year, will be introduced in April 2023 Customers to be told exactly who to contact to make a complaint and how Parcel firms expected to tell customers how …
Read More »Slippers again? What to do with Christmas gifts you don’t want
The painful fixed smile that was required yesterday when you were handed an unwanted gift can finally be relaxed. But it is now time to work out exactly what to do with that present you did not want – or does not fit you. Your first priority should be to …
Read More »Worth booking panto tickets via Viagogo? Oh no it isn’t!
Thinking of booking panto tickets via Viagogo? Think twice as website can charge 15% fees on top of ticket price Sellers also typically see 10%of the purchase price taken as commission Competition regulator wants to tighten rules for secondary ticketing websites Buyers should always use a credit card to make …
Read More »Parcel firms must make it easier for customers to complain, says regulator
Consumers sending and receiving parcels in the UK should be treated more fairly by delivery companies, the communications regulator Ofcom said as it outlined proposed new protections today. More than ten million parcels are delivered on an average day in the UK, and Ofcom – which has responsibility for the …
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