Why don’t Premium Bonds winners ever seem to come from the Channel Islands or Isle of Man? The Channel Islands and Isle of Man are grouped into ‘overseas’ Due to NS&I rules they can’t report winners from Isle of Man or Channel Islands By Helen Kirrane Updated: 05:02 EDT, 29 …
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I am having a nightmare with the Driver & Vehicle Licensing Agency (DVLA) renewing my driving licence so that I can pick up a motorhome I am purchasing. It is now well beyond the three weeks the DVLA claims it takes to issue the licence. The packet was signed for …
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Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. R.H. writes: My wife and I run a small bed-and-breakfast in Devon, and …
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Once again, it has been a million-pound year for Money Mail readers as we’ve fought your corner in the face of crumbling customer service. With victories ranging from a few pounds to tens of thousands, we’ve forced firms and government bodies to treat their customers with respect, winning back £1.14 …
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I bought roughly £200 worth of clothes from online fashion brand, Fashion Nova. Currently I am still going into my workplace and couldn’t be there to collect my order. Yodel, who were the courier company, asked my neighbours to sign for it, which they did. A Fashion Nova customers order …
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I have lived in my home since March 2014, and my water is supplied by South West Water. Recently, I have been getting bills from SES Business Water addressed to a limited company. These are for services for a trough at my address. On November 3, the bill was £1,588.62. …
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ASK TONY: Why did it take my insurer nine months to get into gear after my e-bike was written off? By Tony Hazell for the Daily Mail Published: 22:00, 26 January 2021 | Updated: 22:00, 26 January 2021 last March, I was driving with my e-bike attached to the bicycle …
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For a family member’s Christmas present this year, I bought a gardening voucher online. I bought it nine days before the 25th and wanted it to be delivered to my home address first so I could wrap it up. However, it has now been 10 working days since I made …
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Last summer I was tricked into transferring my life savings to criminals posing as cryptocurrency brokers. My friends had told me that lots of people were investing in Bitcoin and doing very well, so I found an online firm claiming to offer Bitcoin and entered my details. I was then …
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In 2017, I cancelled my Sky television and broadband. I was told not to cancel the direct debit because we would owe money during the switchover period. We returned the Sky box in November that year -but Sky didn’t stop taking the money, and I failed to notice until recently …
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