What are your rights if you’ve returned an item by post and the company says they never received it? Or if your delivery never turned up in the first place? Money blog reader Lee asked: “I purchased two pairs of shorts from Nike a year ago. I shortly after returned …
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The account of the Post Office’s former chief executive about what she knew during key years of the firm’s scandal is not believed by the former CEO of Royal Mail, the inquiry into the injustice has heard. Paula Vennells has been giving evidence as part of a three-day appearance at …
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Royal Mail are recruiting in Birmingham – and there are jobs with salaries pushing £35,000 if you fancy a career change or are looking for the next step in your career. The roles available in and around Birmingham include delivery drivers, vehicle technicians and more strategic roles to keep the …
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Royal Mail is again being investigated by the communications regulator over its missed delivery targets. Ofcom announced the inquiry after Royal Mail said on Monday it did not meet its 2022 to 2023 quality of service targets. The targets require Royal Mail to deliver 93% of first-class mail within one …
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Capita, the outsourcing specialist and government contractor, has revealed that customer, supplier or colleague data may have been accessed during a cyber attack in March. The company, which announced earlier this month that it had been targeted, said its investigations had identified that the attack on its systems first took …
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Royal Mail and the Communication Workers Union (CWU) have reached an agreement in principle following a long-running dispute over pay and employment terms. In a joint statement with Royal Mail, CWU confirmed the agreement will now be considered by the executive of the union before it goes before the membership. …
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A striking Royal Mail worker has voiced fears up to 25,000 staff could be sacked and new working conditions imposed on those left after the core Christmas season has finished. The man, who usually delivers letters and parcels in the London area and is being identified as ‘Derek’ because he …
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Rail passengers have been urged to only travel if “absolutely necessary” today as members of four trade unions stage a 24-hour walkout. The latest strike by members of the Rail, Maritime and Transport union (RMT), Aslef, Unite and the Transport Salaried Staffs’ Association (TSSA) is expected to cause the worst …
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Royal Mail workers are to stage a further 48-hour strike starting at the end of this month in a dispute over pay and conditions. Some 115,000 members of the Communication Workers Union (CWU) were already preparing to walk out on Thursday and Friday this week. But they will now also …
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A ‘much-loved’ family man and anti-violence worker subjected an escort to a terrifying knife-point ordeal in a Birmingham flat. Barrington Davis, aged 26, held a blade to the woman’s face before stealing bank cards and £1,500 in cash. Royal Mail worker Davis, who the court heard visits schools in the …
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