Tag Archives: Ofcom

An MP has urged a regulator to investigate delays and disruption to postal deliveries across a County Durham community. Residents in Wingate, Blackhall and Hesleden villages have criticised Royal Mail for missing letters about key hospital appointments and bills. Royal Mail apologised and said the delays were partly down to …

Royal Mail failed to deliver letters to 16million people on time over Christmas, a watchdog has found. The ‘dreadful festive slump’ was a 50 per cent increase from December 2024, when 10.7million people saw letters arrive late, Citizens Advice said. The staggering number of late deliveries over Christmas 2025, which …

Persistent delays to postal deliveries across Fermanagh continue to cause concern for residents and public representatives, despite assurances from regulator Ofcom and repeated financial penalties imposed on Royal Mail. Alison McCullagh, Chief Executive of Fermanagh and Omagh District Council. (Image: FODC) Correspondence between Fermanagh and Omagh District Council and Ofcom …

By ROBERT FOLKER, NEWS REPORTER Published: 04:26 EST, 29 November 2025 | Updated: 04:38 EST, 29 November 2025 Royal Mail has apologised for delays in delivery and collection services in parts of the UK. The national postal services said the delays were due to local issues, such as high levels …

Royal Mail not rolling out further changes to second-class post … Source link

The company was given the green light to start making the reforms from the end of July (Royal Mail/PA) (PA Media) The owner of Royal Mail has said it will not roll out changes that will see it ditch second-class letter deliveries on Saturdays more widely across the UK until …

Royal Mail has been hit with a £21m fine after delivering almost one in four first-class letters late. Industry regulator Ofcom handed down the penalty – the largest ever for late deliveries – after the postal service fell short of its targets for both first and second-class post. Under the …

Royal Mail has been fined £21m for failing to meet delivery targets for the third year in a row and warned fines are likely to continue unless there’s an improvement. As well as failing to meet current delivery times for both first and second class mail, Royal Mail did not …

Ofcom has fined Royal Mail a record £21m for late deliveries of first and second class letters, one of the largest fines the regulator has ever … Source link

Royal Mail has been fined £21 million for missing its annual first and second class mail delivery targets, leading to millions of letters arriving late across the UK, regulator Ofcom has said. It represents the third-largest fine ever imposed by the communications watchdog. Royal Mail delivered 77% of first class …