Tag Archives: Ofcom

Ofcom opened an investigation into BT after receiving information it may have failed to provide required documents to customers (BT Group/PA) (PA Media) BT has refunded £18 million to customers after Ofcom ruled it did not give them enough information about their contracts. The regulator fined BT £2.8 million last …

British media giant Sky is trying to appeal a regulatory ruling obliged it to notify customers their contract with the telecoms giant was coming to an end. Ofcom, the communications regulator, opened a probe into Sky in 2020 and found in 2022 that the media giant breached obligations to provide …

Major changes to Royal Mail’s delivery times and targets have come into effect as regulator Ofcom looks to cut costs and modernise the service. From today, Royal Mail can start delivering second-class letters on alternate weekdays, instead of six days a week. The target to deliver these letters will remain …

Major changes to Royal Mail’s delivery times and targets have come into effect as regulator Ofcom looks to cut costs and modernise the service. From today, Royal Mail can start delivering second-class letters on alternate weekdays, instead of six days a week. The target to deliver these letters will remain …

Royal Mail will not post second-class letters on Saturdays from today (July 28), meaning this week will be the first Saturday that homeowners won’t receive this type of post. Instead, second-class letters will be posted every other weekday going forward. Regulator Ofcom said it had given the green light to …

Regulator Ofcom has confirmed that UK’s Royal Mail can scrap Saturday delivery of Second Class letters, reducing this service to alternate weekdays. The changes will take effect from July 28. Under the guise of “USO reform”, Ofcom’s measures will downgrade the Universal Service Obligation, which mandates six-day-a-week letter deliveries to …

Sarah Lee, director of policy at the Countryside Alliance, said postal service changes could leave rural communities at a disadvantage 13 July 2025 • 4 min read Source link

So it really sucks when Natalie and the Royal Mail tell us that fewer people are using the postal service so that justifies the changes. Memo to Ofcom: if you make a service cost far more and provide far less, why, fewer people will use it. Most businesses grasp that, …

Royal Mail will be allowed to scrap Saturday deliveries for second class post and switch to an alternate weekday service instead from later this month, regulator Ofcom has announced (PA) (PA Wire) Royal Mail will be allowed to scrap Saturday deliveries for second class post and switch to an alternate …

The six times a week Second Class service will end on July 28 (Yui Mok/PA) (PA Wire) Second class mail deliveries are to be slashed from six to just three days a week from later this month in one of the biggest cutbacks in postal services in the 500 year …