Home / Tag Archives: Ofcom (page 2)

Tag Archives: Ofcom

Royal Mail fined £21m for missing delivery targets

Royal Mail has been fined £21m for failing to meet delivery targets for the third year in a row and warned fines are likely to continue unless there’s an improvement. As well as failing to meet current delivery times for both first and second class mail, Royal Mail did not …

Read More »

BT refunds £18m to customers over contract failures

Ofcom opened an investigation into BT after receiving information it may have failed to provide required documents to customers (BT Group/PA) (PA Media) BT has refunded £18 million to customers after Ofcom ruled it did not give them enough information about their contracts. The regulator fined BT £2.8 million last …

Read More »