The telecoms giant 'fell woefully short of its responsibilities' during an outage in June 2023, which affected calls from more than 12000 people. Source link
Read More »Ofcom fines BT £17.5m for 'catastrophic failure' of emergency call system
Mobile carriers banned from hiking prices mid-contract based on inflation
Regulator Ofcom said that it would ban mobile phone carriers and broadband providers from linking prices to high inflation figures in the middle … Source link
Read More »Thousands unable to vote due to mail problems
Mrs Javens said that she was told by a postman that they were “prioritising parcels at the moment”. She said: “When the postman came to the door, I asked: ‘Have you not got anything for me?’ He said ‘I’m sorry madam, but they are prioritising parcels at the moment.’” Jon …
Read More »Piers Morgan’s Meghan remarks among most complaints received in Ofcom history – The Irish News
Piers Morgan’s controversial comments about the Duchess of Sussex on Good Morning Britain remains the most complained about programme in Ofcom history, as Julia Hartley-Brewer’s show enters the top 10. The media watchdog has marked the 500th edition of its fortnightly broadcast bulletin, first started on January 27 2004, by …
Read More »What went wrong for Royal Mail? How cuts to delivery days, second-class post and closed collection offices left Britain missing critical hospital appointments, without birthday cards and Christmas gifts – and what the £3.57bn Czech takeover means for YOU
Royal Mail’s latest £3.57 billion takeover bid by Czech billionaire Daniel Kretinsky’s EP Group comes against a backdrop of a £300 million operating loss, cuts to delivery days and missed targets. Royal Mail owner International Distribution Services has said it has agreed to an offer which would see EP Group …
Read More »Royal Mail investigated for missing delivery targets in sixth year running
Martin Seidenberg, chief executive of parent company IDS, said: “In the last six months we have set Royal Mail on the right trajectory. We made good progress delivering our modernisation agenda and returned to growth in the second half. “We have improved quality, won back customers lost during industrial action, …
Read More »Fears over the future of second-class Royal Mail deliveries are growing amid a proposed £3.5 billion takeover of the postal service
Royal Mail has already urged regulators to let it cut second-class services in half By Emily Hawkins City Reporter Published: 20:38 EDT, 19 May 2024 | Updated: 21:01 EDT, 19 May 2024 Fears over the future of second-class Royal Mail deliveries are building amid a proposed £3.5billion takeover of the …
Read More »Letter deliveries six days a week are on the verge of being axed, union bosses hint
By Sam Merriman Published: 17:32 EDT, 28 April 2024 | Updated: 18:21 EDT, 28 April 2024 Union bosses have hinted they will accept an end to six-day letter deliveries, paving the way for Royal Mail to make historic cuts to postal services. The Communication Workers Union leaders have suggested they …
Read More »Ofcom issues warning over politician presenters ahead of general election
What we’ve done with today’s research is that we’ve actually spoken to audiences, rather than presenters of various programmes or commentators, and what the audience told us is what we’ve what we’ve published today Cristina Nicolotti Squires, Ofcom’s broadcasting director Source link
Read More »Royal Mail workers have endured ‘roller coaster’ few years, says union
Mr Ward, speaking at the union’s annual conference in Bournemouth, said: “It has been a roller coaster for employees in the past few years, going from being key workers during the pandemic, then involved in the most brutal industrial dispute I have ever seen, a debate about the quality of …
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