Tag Archives: Ofcom

The planned cap on stamp prices is the latest blow to Royal Mail, which is trying to shift its focus to parcels as demand for letters continues to decline. Earlier this month, the Government blocked the company’s plans to axe Saturday letter deliveries. The move threatens to drive the price …

The problem is that the USO can only be scrapped with Parliament’s say-so and it is refusing to play ball, business minister Kevin Hollinrake has announced. “As you will be aware, we currently have no plans to change the minimum requirements of the universal postal service,” he said in a …

R oyal Mail will be investigated by the industry watchdog Ofcom after it failed to meet its delivery targets during the past year. The postal service delivered only 73.7 per cent of First Class mail within one day, well short of its 93 per cent target. Ofcom said it would …

It never rains but it pours for Royal Mail, which is now under investigation by Ofcom over its failure to meet delivery targets. Yesterday, Royal Mail announced that it did not meet its performance targets in 2022/23, which included a period of industrial dispute and 18 days of strike …

Royal Mail is facing a major investigation by an industry watchdog after failing to meet its delivery targets over the past year.   The British postal giant fell short of its performance targets across the 2022 to 2023 financial year for first and second class mail and deliveries, following 18 days …

R egulator Ofcom said it has launched an investigation into Royal Mail’s failure to meet its delivery targets in the past year – and could hand out a fine. The British delivery firm fell short of its performance targets across the 2022 to 2023 financial year for first and second …

The figures follow revelations in the Telegraph last week that “postal deserts” had sprung up across the country, leaving households starved of deliveries for up to a fortnight. Grant McPherson, Royal Mail operating chief said: “We’re sorry to any customers who may have been impacted by our performance during a …

C old calls which cheat people out of their money by tricking them into buying fake investments are to be banned under government plans to be announced next week. Prime Minister Rishi Sunak says the move is needed to “prevent fraudsters from infiltrating their way into people’s lives in the …

MPs have referred Royal Mail to the communications watchdog for not delivering letters across the country six days a week. The company was accused of having “systematically failed to deliver” its universal service obligation in a report by the Business, Energy and Industrial Strategy (BEIS) Committee. The scathing document also …

Royal Mail has been warned it must stop using the Covid-19 pandemic as an excuse for late deliveries even as it grapples with nationwide strikes. Ofcom, the communications regulator, has been investigating Royal Mail after it missed official performance targets because of Covid. The watchdog said it had decided Royal …