What are your rights if you’ve returned an item by post and the company says they never received it? Or if your delivery never turned up in the first place? Money blog reader Lee asked: “I purchased two pairs of shorts from Nike a year ago. I shortly after returned …
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The account of the Post Office’s former chief executive about what she knew during key years of the firm’s scandal is not believed by the former CEO of Royal Mail, the inquiry into the injustice has heard. Paula Vennells has been giving evidence as part of a three-day appearance at …
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Popstar Lizzo has said “I quit” after releasing a dramatic statement over what she says are ‘lies’ spread about her. The American rapper has left fans fearing she has left the music industry for good after issuing a concerning post online. The Good as Hell hitmaker said she has faced …
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Royal Mail is again being investigated by the communications regulator over its missed delivery targets. Ofcom announced the inquiry after Royal Mail said on Monday it did not meet its 2022 to 2023 quality of service targets. The targets require Royal Mail to deliver 93% of first-class mail within one …
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Capita, the outsourcing specialist and government contractor, has revealed that customer, supplier or colleague data may have been accessed during a cyber attack in March. The company, which announced earlier this month that it had been targeted, said its investigations had identified that the attack on its systems first took …
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Royal Mail and the Communication Workers Union (CWU) have reached an agreement in principle following a long-running dispute over pay and employment terms. In a joint statement with Royal Mail, CWU confirmed the agreement will now be considered by the executive of the union before it goes before the membership. …
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Emma Corrin has described their West End production of Virginia Woolf’s novel Orlando as a “celebration of queer joy”. The actor, who played Diana, Princess of Wales in The Crown, is currently starring as the titular character at the Garrick Theatre, directed by Michael Grandage. Corrin, who identifies as non-binary …
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One of Ireland’s top bands at the moment and a punk rock icon will be among six acts battling it out to represent Ireland at this year’s Eurovision Song Contest. Four-piece Wild Youth will be the favourite when the Late Late Show Eurosong special rolls around on February 3. They …
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A striking Royal Mail worker has voiced fears up to 25,000 staff could be sacked and new working conditions imposed on those left after the core Christmas season has finished. The man, who usually delivers letters and parcels in the London area and is being identified as ‘Derek’ because he …
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Rail passengers have been urged to only travel if “absolutely necessary” today as members of four trade unions stage a 24-hour walkout. The latest strike by members of the Rail, Maritime and Transport union (RMT), Aslef, Unite and the Transport Salaried Staffs’ Association (TSSA) is expected to cause the worst …
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