A Telegraph investigation in April found Chinese factories were offering to flood Britain with forged stamps in what security experts described as an “act of economic warfare”. The data log, obtained under Freedom of Information laws, shows the Post Office recorded 27 accusations that postmasters were selling fake stamps between …
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The Who on a Royal Mail stamp. credit: Royal Mail Britain’s Royal Mail is celebrating an iconic rock band’s special milestone. This year marks the 60th anniversary of the formation of the Who, an occasion commemorated on a new set of U.K. postage stamps, which will go on sale on …
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Royal Mail has revealed images of a set of 10 new stamps featuring original illustrations of spiders found in the UK. Previously butterflies, bees and bugs have been illustrated on stamps. Featured on the new stamps are the: Sand Bear Spider; Cucumber Spider; Woodland Jumping Spider; Four-spotted Orbweb Spider; Spider …
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Royal Mail disclosed the total number of penalties issued after Labour MP Liam Byrne, who is chairman of the Business and Trade Committee, wrote to the firm’s new chief executive Emma Gilthorpe demanding answers in light of the public concern. However in his response to the Committee, acting chief executive …
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Royal Mail is to temporarily waive £5 penalties for members of the public to collect post with counterfeit stamps as it introduces measures to tackle the problem. The company announced it is developing a new counterfeit stamp scanner in the Royal Mail app to allow customers to scan stamp barcodes …
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Whistleblowers in delivery offices have also painted a picture of chaos and confusion. Staff admitted they routinely sent back letters with so-called counterfeit stamps to regional mail centres for review believing Revenue Protection – the department responsible for inspecting letters and distributing fines – were making “a lot of mistakes”. …
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One whistleblower said they dealt with surcharges “on a case by case basis” and said colleagues would often not charge customers and let them have the post without paying the “silly” £5 fine. They added they had sympathy for revenue protection staff who they claim are “misidentifying” stamps because Royal …
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More recently Royal Mail has become embroiled in a row after a Telegraph investigation revealed that China had flooded Britain with counterfeit stamps, landing victims with £5 penalties. Senior MPs have since called on the postal service to stop the “unfair fines” while it investigates issues with new barcoded stamps, …
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Yesterday senior MPs called on Royal Mail to stop the fines, which increased last October from £2.50 to £5, as it investigates issues with new barcoded stamps. A spate of customers claim they have been wrongly surcharged. The Liberal Democrats said it was “ridiculous” customers were being caught up in …
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NHS heroes SIR – When will the wonderful, hard-working people who keep the NHS functioning on a daily basis get the recognition they deserve? The description of the NHS as an “enemy” of British patients (Comment, April 10) must be so demoralising for those who work tirelessly under dreadful pressures. …
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