Tag Archives: Standard

Has a company treated you unfairly? Our Consumer Champion is available to help. For how to contact her click here. Dear Katie, I ordered a book of stamps on Amazon and it arrived the next day. I used several of them to send a birthday card, some thank you cards, and a …

The winding up petition was issued by Hadleigh Castings, an Ipswich aluminium foundry, earlier this month. It sought £84,011.76 for five unpaid invoices as well as interest and compensation. Filings said: “Despite numerous requests by the Petitioner, the company has failed to settle the above invoices or provide any reason …

Strike action cost Royal Mail more than £1m every day over the past 12 months, with the disruption contributing to an annual loss of more than £1bn for the group’s owner. International Distributions Services (IDS) revealed Royal Mail swung to an operating loss of £1.04bn for the year to March …

A Russian master hacker who claims to have cut off his own finger after losing a bet has been slapped with a $10m (£8m) bounty by US officials. Mikhail Matveev, 30, of Kaliningrad, was accused on Tuesday of being one of the leading members of the Hive, LockBit and Babuk …

The figures follow revelations in the Telegraph last week that “postal deserts” had sprung up across the country, leaving households starved of deliveries for up to a fortnight. Grant McPherson, Royal Mail operating chief said: “We’re sorry to any customers who may have been impacted by our performance during a …

Simon Thompson is set for a pay-off of up to £700,000 after quitting as the boss of Royal Mail in the wake of a tempestuous battle with union leaders. Mr Thompson will formally step down from the helm of Royal Mail in autumn, leaving the UK postal monopoly on the …

If you’re missing a parcel and don’t know what to do next, then you’ve come to the right place.  Whether it’s a personal parcel you’re sending or receiving, or you’ve bought something online that’s gone astray, this guide has you covered.  Missing parcels are an annoyingly common problem, but there …

Nick Freeman, the motoring lawyer known as Mr Loophole, said that disruption to the postal deliveries could allow speeding motorists to escape a fine or points on their driving licence.   Laws state that anyone caught speeding must receive a Notice of Intended Prosecution (NIP) within 14 days of the …

The chief executive of Royal Mail is preparing to step down amid a row over deliveries and after a year-long clash with workers over pay. Simon Thompson, who has spent two years at the helm of Royal Mail, is expected to step down within weeks, according to Sky News. During …

Furious stamp collectors have accused Post Office staff of defacing stamps with biro pens and rendering them “worthless”. Instead of being “cancelled” with official, dated postmarks, stamps are increasingly being scrawled on by Post Office workers, enthusiasts have said. Collectors and dealers have reported an alarming uptick in the practice, …