Royal Mail’s chief executive is to face questions from MPs over the Russia-linked ransomware attack that caused international deliveries to grind to a halt this week. Simon Thompson, chief executive of Royal Mail, will be asked about Tuesday’s cyber attack when he appears before the Commons business select committee. It …
Read More »Russia-linked hackers behind Royal Mail cyber attack
The gang’s members are believed to have close links to Russia. A Lockbit member said in a blog post published on the dark web last year: “We benefit from the hostile attitude of the West (towards Russia). It allows us to conduct such an aggressive business and operate freely within …
Read More »Parcels and letters stuck in limbo as Royal Mail is hit by a suspected hack
Cyber security experts warned that the damage to Royal Mail’s computer system looked extensive. Jake Moore, an expert at software business ESET, said: “After multiple strikes and labour shortages, this attack will have come at one of the worst possible times for the postal service. “The attack seems to have …
Read More »Royal Mail strikes lead to surge in returned Christmas presents
Christmas returns have hit an all-time high after Royal Mail strikes meant many gifts arrived too late to give on the big day. Almost 40pc more packages were returned between Christmas and New Year this year compared to last year, according to figures from ReBound, which processes millions of returns …
Read More »Shoppers face unexpected fees for returning Christmas gifts
Shoppers returning unwanted Christmas gifts face an unexpected financial hit after a string of high street stores started charging a fee on items sent back. Retailers including hiking equipment seller Mountain Warehouse and health and beauty website owner The Hut Group have changed their returns policies to include charges. It …
Read More »Postal strikes ‘could put teachers’ strikes at risk’
Delays caused by a walkout this month of more than 100,000 members of the Communication Workers Union, which represents postal workers, have led to fears that some Christmas cards will not arrive until February. “There are mountains of postal votes that haven’t arrived yet,” a source said. “It’s very difficult …
Read More »‘Czech sphinx’ Royal Mail investor advised by ex-Labour star Chuka Umunna
A Czech energy tycoon that trade union leaders claim is plotting a takeover of Royal Mail is being advised by Chuka Umunna, The Telegraph can disclose. The former Labour leadership hopeful, who was a prominent critic of Royal Mail’s privatisation while a frontbench MP, has been hired by Vesa Equity, …
Read More »France to deliver letters just three days a week – while Royal Mail pleads to end six-day service
France is to move to three-days-a-week letter deliveries from the start of next year as ministers in Britain resist pleas from Royal Mail to axe Saturday postal rounds. Letters will also be delivered within three days in a major shake-up that French bosses say will reduce La Poste’s carbon footprint. …
Read More »Shoppers face travel chaos but if they make it to the shops there are bargains galore
Lovethesales.com, one of the country’s biggest online sales websites, said there had already been significant bargains available in the run up to Christmas, with more expected over the January sales period. Mark Solomon, from lovethesales.com, said: “We have seen a large number of retailers launch Christmas deals early this year, …
Read More »Calendar of walkouts from Royal Mail, Border Force to rail for December and January
Rail strikes Across December and January, there will be both regional and national rail strikes. Nearly every train line will be impacted in some way. The strikes are by RMT members at Network Rail and by train drivers represented by Aslef. They will affect 15 train operators. These are: Avanti …
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