Tag Archives: Standard

Royal Mail complaints have more than doubled in the past three months according to a consumer service, as the problems with delivery blackspots persist. Scores of people have complained that their post has taken too long to arrive, with a spike  over Christmas. Resolver, the independent consumer service, received 2,653 …

Almost a year since the first lockdown, and the pandemic continues to hold us in its stubborn grip. Schools remain closed until at least March; it’s half term but we can’t even take children to the playground; holidays – even in this country! – remain uncertain, and feeling uplifted is …

History aside, the new chairman would join Ofcom at a pivotal moment for its future. In the coming months the regulator will become the enforcer of new laws to rein in Google and Facebook by holding them accountable for harmful online content. A failure to comply could lead to painful …

Loved up couples have gone all sentimental this year sending rude Valentine’s Day cards down in popularity, a leading card seller said. Moonpig, the online seller, said it has sold the highest proportion of sentimental cards since 2015 and there has been a 10 per cent swing toward the genre …

The Royal Mail has apologised after a postman left a pensioner lying in the snow because he was too “knackered” to help. Patricia Stewart, who suffers from osteoporosis, slipped and banged her head on Wednesday as she bent over to pick up two parcels left on the doorstep of her …

Postal workers could be paid to check up on elderly people during their rounds under new plans proposed by union members. Delivering prescriptions could also become the responsibility of Royal Mail staff under measures designed to widen their duties and create additional revenues. The idea has been put forward by the …

Town halls have been ordered to consult more with local people after an outcry in The Telegraph over the way some roads have been shut and replaced with cycle lanes. Grant Shapps admitted some local authorities had “got it wrong” and “had not thought through” plans before shutting roads to …

The Duke of Sussex was ordered by a judge to water down an “unduly tendentious” attack on the media, court documents have revealed.   The Duke made a rare personal statement in court on Monday, in which he took aim at the Mail on Sunday over a story that wrongly …

Green Party Councillor Chris Rigby, who delivered the leaflets with Councillor Simon Bull, said they would follow police advice. The pair were also criticised by local Tory councillors for “putting residents at risk”. It comes as Sir Ed Davey, the Lib Dem leader, defended his party for continuing to carry …

Some 130,000 letters have already been sent to invite people to book a vaccination appointment, while 500,000 more are being sent out this week. Last night, Royal Mail said they were “exploring a range of options with the NHS to help identify key mail items in the network even more …