DPD customers are still waiting for their festive deliveries – 21 days after Christmas. They fear their parcels are still stranded in the delivery giant’s Stoke-on-Trent depot – or now simply lost. It comes as DPD has suspended three members of staff at its Shelton Boulevard HQ. And Jacob Peacock …
Read More »Evri, DPD, Amazon and UPS: The five golden rules if your parcel goes missing
In the run-up to Christmas thousands of people up and down the country filed complaints about missing or wrong parcels being delivered. Evri – formerly known as Hermes – was recently ranked as one of the worst delivery companies coming last for the second year running. Now the firm has …
Read More »Rampant weeds, fleas in ice lollies and delivery mix-ups – 29 of the angriest North Staffordshire men and women of 2020
Even the meekest among us can lose their cool when pushed to the edge – especially when we’ve all endured a turbulent year. In fact, it seems to have happened a fair bit in Stoke-on-Trent and North Staffordshire in 2020. Like any good local news outlet, we’ve been inundated with …
Read More »Stoke-on-Trent key worker heroes part 1
I would like to say thanks to all key workers during this pandemic time. I want to vote Joyce Davies ( HCSW, from combined health ), who is always there for us ( myself & son ) after my husband passed away. Joyce and my manager Janet Taylor ( combined …
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