Ofcom polls households on nine delivery firms each year By LUCY EVANS, MONEY REPORTER Updated: 06:59 EDT, 22 October 2025 Delivery company Evri has been crowned the ‘worst’ parcel firm in the country based on customer satisfaction, for the third year running. More than two in five customers were unhappy …
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By ALEX BRUMMER, CONSULTANT EDITOR Updated: 22:03, 22 October 2025 Bank of England deputy governor Sam Woods is confident that post-Great Financial Crisis rules have fixed the banking system. One might question whether it was Swiss national pride, rather than ‘living wills’ for banks, which saved the blow-up at Credit …
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Britain has a terrible record when it comes to selling its crown jewels. An obsession of being open for business has seen prized assets such as Thames Water, Heathrow, tech champion Arm Holdings and defence trailblazers Ultra Electronics and Cobham fall into overseas hands. The National Security and Investment Act, …
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By ALEX BRUMMER, CONSULTANT EDITOR Updated: 05:53 EDT, 2 September 2025 Rachel Reeves’ standard response to adverse data or criticism is to insist that economic stability is non-negotiable. The reality is that while there is a measure of political stability – an unpopular Labour government is still in the foothills …
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Royal Mail returns an underlying profit for first time in three years By MIKE SHEEN, BUSINESS EDITOR Updated: 08:02 EDT, 1 September 2025 Royal Mail has returned an underlying profit for the first time in three years as bosses hailed an ‘important milestone in the company’s turnaround’. It follows …
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By JOHN-PAUL FORD ROJAS, DEPUTY BUSINESS EDITOR Updated: 17:07 EDT, 1 September 2025 Royal Mail’s parent company has demanded a ‘level playing field’ on tax with parcel delivery rivals after taking a major hit from Labour’s National Insurance hike. Michael Snape, finance director at International Distribution Services (IDS), lashed out …
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By ANGHARAD CARRICK Updated: 11:07 EDT, 29 August 2025 Small businesses are facing crippling charges as Donald Trump ends a little-known exemption for imports to the US. The US President signed an executive order last month ending the tax exemption on low-value parcels, which comes into effect today. The $800 …
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By SALLY HAMILTON Updated: 10:53 EDT, 14 August 2025 I had three pensions with Aviva worth £140,607 that I wanted to transfer to investment firm Vanguard. I made the request on November 27 last year, as I wanted the money in my Vanguard account in good time by April 5, …
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Last autumn, my water pressure at home became extremely low. This meant my wife and I were unable to shower at home. We are in our 80s and I’m registered disabled, so this was extremely inconvenient. I contacted our water company United Utilities, and someone was sent out to investigate …
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I am executor for the estate of my father who died last year, aged 93. He left 1,661 unused non-barcoded postage stamps with a face value of £1,442.19. I contacted Royal Mail to ask if they could be cashed in as we are never going to use so many stamps. …
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