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Tag Archives: TPO

Professional Pensions Monthly Digest: November 2021

Policy watch… The Department for Work and Pensions (DWP) confirmed enhanced powers for trustees to block or pause transfers where there is potential scam activity on 8 November. The government’s “red” and “amber” flag proposals came into force yesterday (30 November). The government also closed the window of time during …

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TPO upholds refusal to pay complaint against Royal Mail

The Pensions Ombudsman (TPO) has upheld a complaint against the Royal Mail Statutory Pension Scheme (RMSPS) over a refusal to pay complaint. ‘Mr Y’ complained that the scheme had refused to pay a full deferred pension to him upon retirement, stating that the RMSPS management team (RMSPS MT) was only …

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TPO upholds RPI/CPI complaint against Thales UK

The Pensions Ombudsman (TPO) has upheld a complaint against Thales UK Pension Scheme over concerns relating to the index used to calculate annual increases on scheme benefits. The scheme announced on 29 September 2016 that it intended to increase scheme benefits annually based on the consumer prices index (CPI), rather …

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