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The public should be able to rely on Royal Mail, especially at this time of year
ALAMY
These are uncertain times for the Royal Mail. By law, the postal service is required to deliver letters six days a week throughout the United Kingdom, and deliver parcels five days a week. In recent months the public have seldom been able to depend on its ability to fulfil its most basic responsibilities. As recalcitrant trade unions resist long overdue modernisation of a business that has been too slow to adapt to the digital age, financial losses pose an existential threat to its viability. With the festive season looming, it is customers who stand to lose most if bosses fail to stand firm.
Having rejected a new pay increase of around 9 per cent over two years, the Communication Workers Union (CWU) has called two
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