The village where people haven’t had any post ‘since last year’

MP Rachel Taylor has raised concerns about missing job offers, benefit payments and NHS letters including a cancer screening result

Some villagers in the Midlands have not received any post “this year”, their MP has claimed, as she called for action to address delivery issues.

Those affected in Water Orton included a patient awaiting a cancer screening result and others needing post relating to jobs and benefits, according to Rachel Taylor.

She penned a letter to Royal Mail stating: “”Constituents report that delays have been ongoing since December, some have stated they are yet to receive post this year.

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“I am particularly concerned about the impact on the elderly and vulnerable residents who do not have access to online platforms and rely on the post for essential communications.

“Constituents have told me they are awaiting mail relating to employment, banking and benefits, health appointments and test results, and correspondence from HMRC.”, reports Birmingham Live.

“One constituent is awaiting the result of a cancer screening test, uncertainty over the postal service is adding to what is an understandably anxious time.”

Last week, Northfield residents voiced their complaints to BirminghamLive about the disruption to their postal service.

Royal Mail apologised to residents affected by the ‘impact’ and cited ‘severe weather conditions and resourcing challenges’ as the reason behind the delay in the city suburb.

Ms Taylor urged Royal Mail to confirm the ‘immediate steps’ it was taking to clear the postal backlog and that it detailed ‘actions and measures’ planned to prevent a similar situation.

A spokesperson for Royal Mail stated: “We understand the concerns raised by residents in Water Orton and know how important timely letter deliveries are, particularly for people who rely on the post for essential communications.

“Deliveries continue in the area, and the vast majority of letters are arriving as expected.

“Christmas is our busiest period, with volumes more than doubling, and there have been some short-term pressures on certain routes.

“We will be engaging with local representatives to ensure all routes receive a regular and reliable service and continue to monitor performance closely.”

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