TripAdvisor to speed up hotel response time to reviews – Tnooz
|
TripAdvisor to speed up hotel response time to reviews
Tnooz John Dila, who formerly oversaw customer experience teams at eBay, say although the new customer care team intends to handle both owners and consumers, the needs of hotel owners and managers will get addressed initially. “The priority at the outset for … TripAdvisor Names John Dila Director of Customer Care |
More: continued here