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Cumbria Trading Standards is making people aware about a warning that has been issued by the Chartered Trading Standards Institute about email scams centred around Royal Mail delivered.
The email is said to inform the recipient that further information is required to successfully deliver their parcel. The email states: “We require additional input and information from you to successfully deliver (the) parcel.
“The delivery address provided for this parcel is incomplete, and we require further details to make a delivery.”
The recipient is then asked to update their address at a link which requests personal details. Katherine Hart, Lead Officer at CTSI, said: “Email scams like this one operate throughout the year, but they become more dangerous when parcel deliveries surge at Christmas, and members of the public may confuse them for legitimate emails.
“These scams are by no means limited to email, but also appear in the form of texts, WhatsApp messages, and through the telephone. Scammers may claim to be from all kinds of delivery services”.
If you receive a suspicious email or discover a Royal Mail branded website which you think is fraudulent, please let us know by contacting Royal Mail at this link.
You can also report the scam to Action Fraud, the national fraud reporting centre.
