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WEST WORCESTERSHIRE MP Dame Harriett Baldwin has expressed alarm that the Government has yet to intervene in the Royal Mail’s failing delivery service.
According to a survey carried out by Citizens Advice, 16million people received parcels and letters late at Christmas.
The MP is calling for a solution as she continues to receive scores of complaints of delayed and undelivered NHS reminders, polling cards, and magazine subscriptions.
Business and Trade Minister Chris Bryant informed Dame Harriett that a meeting between Ministers and Royal Mail had not yet taken place but one is planned for next week.
Dame Harriett said: “For months my constituents have had to put up with late or undelivered mail and to learn that the Government is only stepping in now is worrying.
“Royal Mail assured me before Christmas that they were experiencing local resourcing issues caused by unforeseen demand for parcels and staff sickness.
“However it has now become clear that this is a nationwide problem and I am concerned that the Government has dragged its heels in intervening to secure a long term solution.
“I continue to raise individual complaints with Royal Mail but the Government and Ofcom need to take action against Royal Mail if it does not begin fulfilling its Universal Service Obligation quickly.”
