Why Amazon Business is more than a purchasing platform

Amy Worth, Director Amazon Business UK and Public Sector Customers EU, discusses the reasons to get started with Amazon Business, how businesses can build productive and diverse supplier relationships to improve supply chain resiliency and stay on track with socially responsible procurement goals:

What are the core reasons to get started using Amazon Business?

Amazon Business harnesses the familiarity of the Amazon experience – value, convenience, and selection, and houses it within a B2B store. Business customers, of all sizes and sectors, keep the seamless and familiar Amazon shopping experience they know, yet benefit from business-grade features and innovative tools.

Whether a large enterprise, SME, school or healthcare organisation, Amazon Business helps businesses to save money while gaining greater control over their spending. With tools designed for business procurement – such as approval workflows, spend tracking and guided buying – teams can make more consistent and efficient purchasing decisions.

Prime-level fulfilment and delivery flexibility helps businesses to be agile, flexible and responsive to the ever-changing needs of their daily operations, whilst product and seller ratings help buyers make informed decisions at the point of purchase.

What opportunity does Amazon Business present? 

Procurement is a lever for operational growth. Improved visibility and data around spending can lead to more informed divisions, cost reductions, and time savings. In using Amazon Business, some businesses have reported lowering product costs and uncovering areas of overspend, creating room to reallocate resources toward other priorities. In this sense, Amazon Business is more than a purchasing platform – it enables businesses to bring greater structure and strategy to how they buy and scale.

As businesses expand their operations, purchasing typically becomes more complex and harder to manage. Amazon Business’ State of Procurement 2025 report found that just over half (51%) of procurement leaders have worked with suppliers who are unable to expand and meet their needs.

Amid purchasing landscape complexities, Amazon Business offers tools can be utilised to support growth without a proportional increase in administrative effort, such as Invoice by Amazon. Businesses can streamline their invoicing process with a single invoice from Amazon Business for eligible purchases – even when sourcing from multiple suppliers. This eliminates the need to manage multiple supplier relationships and consolidates accounts payable. By simplifying sourcing and automating routine tasks, Amazon Business enables businesses to focus more time and resources on strategic initiatives that drive long-term development.

How does Amazon Business support its customers’ business vision?

Some organisations are investing in AI to streamline their processes, with digital transformation a priority for many business leaders. Procurement has become increasingly focused on the employee experience and ensuring that teams are supported throughout their purchasing journey.

Amazon Business offers tools such as Business Analytics, which automates reports so businesses can analyse their spending patterns over different attributes at an itemised level. Businesses can use the insights gained to streamline supplier management, support reasoning for internal purchasing policies, and align buying decisions with broader priorities such as sustainability, compliance, or supplier diversity.

Businesses looking to reduce their environmental impact can filter for products with sustainability certifications, while those with local or ethical sourcing goals can prioritise small or regional sellers. In fact, Amazon Business research found that 83% of procurement leaders agreed that the difficulty in sourcing suppliers who follow sustainable practices was preventing their business from setting or achieving ESG goals for procurement.

In sectors with regulatory frameworks to adhere to – like education, healthcare, or government – built-in controls help to ensure purchasing is aligned to internal guardrails. These kinds of features allow organisations to bring more structure and accountability to procurement in a way that supports long-term business strategies, not just short-term transactions.