Home / Royal Mail / Family’s fury after mum’s ashes are lost by Royal Mail

Family’s fury after mum’s ashes are lost by Royal Mail

THE ashes of a grieving woman’s mum have been lost in the post.

Kayleigh Evans, 36, encased Christine’s remains in a pendant after she died with Covid aged 62 last December.

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Kayleigh, 36, lost her mum to Covid at the age of 62, last DecemberCredit: Kayleigh Evans/MEDIA WALES

Kayleigh, from Swansea, South Wales, posted the touching tribute to her aunt Michelle 250 miles away in Colchester, Essex, five weeks ago.

But it never arrived.

She said: “Royal Mail hasn’t got a clue where the necklace and the ashes are. My auntie’s devastated. They blamed it on a strike first of all.

“Part of my mother’s floating around somewhere. It’s heartbreaking.”

Royal Mail said: “This item was sent using a service which doesn’t offer tracking and makes it harder for us to locate.”

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